Older items and Clear all

Stale items move to Older on their own. Clear them all in one click without deleting anything.

An item moves to Older when it’s overdue by more than a week, or when it was added and nobody has touched it for two weeks. Older is collapsed at the bottom of Today so it doesn’t crowd the things that matter today.

Clear them out

  1. Click Clear all as handled at the top of the Older section (or Clear all on the Older card in the side column).
  2. Confirm with Clear all.

The items leave Today, and their emails count as handled. Nothing is deleted: everything you clear can still be found with the ask bar.

Keep something from going stale

Snoozing an item with Later or changing it counts as touching it, so it won’t drift into Older. Snoozing an overdue item to a future date also drops its old, missed due date.