Change or cancel your plan

How upgrades, downgrades and cancellations work, and what happens to your data when a plan ends.

Open the profile menu → Billing & plan. Billing is handled from your personal workspace.

Upgrading

Pick a plan and choose monthly or yearly. Before you confirm, you’ll see exactly what’s charged today. An upgrade starts right away: you’re charged the difference for the rest of the current billing period, and your regular price continues after that.

Downgrading

A move to a cheaper plan happens at the end of your current billing period. Nothing is charged, and you keep every feature you’ve paid for until then. The billing page shows the date of the change.

Cancelling

On the billing page, use Manage subscription (or Cancel next to the plan). Your plan stays active until the end of the period you’ve paid for, then you move to the free plan. Partial months aren’t refunded.

Cards, invoices and receipts

Update your card and download invoices from the billing page. If a payment fails, updating your card retries it.

When a paid plan ends

Your data is never deleted because a plan ends. Everything stays, but features and limits go back to the free plan’s. If you’re over a limit (for example, more lists than the free plan allows), what you have stays; you just can’t add more until you’re under it.

Questions about a charge? Email billing@trillitask.com.